Provego Underwriting is registered in England and Wales under Company number 09366935. Our registered address is Epsilon House, West Road, Ipswich IP3 9FJ. We are an Appointed Representative of One Commercial Ltd who are authorised and regulated by the Financial Conduct Authority under firm reference number 709456.
Provego is authorised and regulated by the Financial Conduct Authority under firm reference number 671437.
When you select a Provego product we will underwrite that insurance product trading from the following address:
We are committed to providing a first class service at all times.
If at any time there are questions or concerns regarding a policy or the handling of a claim, you should, in the first instance, refer to your insurance broker or intermediary. If your problem cannot be resolved, any question or complaint should then be addressed to:
Telephone: 01746 250026
Should you remain dissatisfied with the response that you receive from us, you may be entitled to refer your complaint to either the Financial Ombudsman Service or to Lloyd’s, depending upon the insurer that has underwritten your policy. When we respond we will tell you whether you are eligible to refer your complaint to the Financial Ombudsman service or to Lloyds and we will provide you with their contact details.
Alternatively, if you know which insurer has underwritten your policy, please click their name below to bring up our full complaints process for that insurer: